Useful Links


Croydon Neighbourhood Care Association

(CNCA) is the umbrella organisation for neighbourhood care across the London Borough of Croydon.  It has worked to promote, support and develop these services in Croydon since 1980.

https://www.cnca.org.uk/ 


Croydon Council

Their offices are based at:

Bernard Weatherill House
8 Mint Walk, Croydon, CR0 1EA

Switchboard: (020) 8726 6000 (Lines open 8am-7pm (Mon), 8am-6pm (Tue-Fri))

https://www.croydon.gov.uk/ 


Croham Hurst Good Neighbours

(CHGN) is a volunteer-driven, Council-supported charity for the benefit of the more vulnerable residents of South Croydon.  The services provided are wide-ranging, including shopping bus service, emergency shopping for the housebound and occasional light DIY jobs. The Day Centre works closely with CHGN.


It is based at:
52 Croham Road, South Croydon, CR2 7BA
Telephone: (020) 8649 9678

Email: chgnoffice@gmail.com


AGE UK

National charity providing advice and support to the elderly.  They also offer a range of financial services targeted at older people.

Contact tel: 020 8686 0066


Independent Age

Charity helping older people to live an independent life through advice and support.

Contact tel: 0800 319 6789


Citizens Advice

They offer advice on many aspects of life, including financial and legal matters.

Contact tel: 0300 330 9095


Elderly Accommodation Counsel

The charity helps older people make informed choices about meeting housing and care needs. Address: EAC, Suite A, 202 Lambeth Road,

London, SE1 7JW, or using email form at: http://www.eac.org.uk/contact.aspx


Society of Later Life Advisers

A not-for-profit organisation which helps people to find accredited financial advisers who understand financial needs in later life.

Contact tel: 0333 2020 454


Stroke Association

They offer advice and support to people to help rebuild their lives after stroke.

Contact tel: 0303 3033 100


Alzheimer’s Society

They offer support and advice on dementia related issues.

Contact tel: 0333 150 3456


Croydon Voluntary Action

CVA’s principal activity is to promote charitable purposes for the benefit of the community in Croydon and its surrounding areas. CVA carries out its leadership role by promoting a bigger role for VCOs in the life of the borough and by supporting local people to represent their community’s interests and to negotiate on its behalf.

It is based at:
82 London Road, Croydon, CR0 2TB

Tel: (020) 8253 7060

https://www.cvalive.org.uk/ 


The Carers Trust

Carers Trust works to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction problems.  With our Network Partners, we aim to ensure that information, advice and practical support are available to all carers across the UK.

https://carers.org/ 


NHS 111

NHS 111 is a nationally provided service and can also be accessed in the London Borough of Croydon to make it easier to access local NHS healthcare services.  NHS 111 is free to call (from landlines and mobiles) and is a fast and easy way to get the right help whatever your need, wherever you are, and whatever the time.

When to use it?

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

You should call 111 if:
- it's not a 999 emergency
- you think you need to go to A&E or another NHS urgent care service 
- you don't think it can wait for an appointment with your GP, or you don't know who to call for medical help
- For less urgent health needs, you should still contact your GP in the usual way. 


For immediate, life-threatening emergencies, continue to call 999.

https://www.nhs.uk/NHSEngland/AboutNHSservices/Emergencyandurgentcareservices/Pages/NHS-111.aspx